Answers to Frequently Asked Property Owner  Questions

Q. How quickly will you be able to get my property rented?
A. Average time to fill a vacancy varies by city, but is generally between 30-60 days.


Q. How will you screen my tenant?
A. We run credit, background, verify employment, and check references.


Q. Can you please send me the tenants credit report?
A. Yes


Q. How soon will my new tenants be moving in?
A. Is the unit ready for move-in? If so, immediately or as soon as the tenants are able to.


Q. How do you handle repairs?
A. We provide you with a summary of the issue and pricing. We do not move forward without your approval.

Q. Can I do my own repairs?
A. Yes

Q. My property needs some work before a new tenant can move in. Can you help?
A. Yes

Q. When do I get my rental proceeds?
A. Generally by the 10th of the month but it depends upon when the tenant pays.

Q. What if my tenant doesn’t pay?
A. We follow NYS law closely and are having a conversation with you regarding eviction by the 10th of the month.

More Questions?