At NGB Property Management, your success is our priority
NGB Property Management, established in 2011, was created from an overwhelming need for quality property management. The needs of our clients vary. Some approached us seeking a new management company. They complained of things like poor communication, unresponsiveness, lack of maintenance, improper tenant screening and placement, and unauthorized repairs. Other clients reached out to us because they were relocating and selling their home was not an option. Regardless of the situation, we can manage your property and free you up to focus on your family and career.
Interested in expanding your portfolio? We specialize in rental properties and you can rest assured knowing that any properties we help you purchase are ones we'd manage.
Single Family Houses
Multi-Unit Properties- 2 units and above
Retail and Commercial
Townhomes and Condos
Whether adding to your portfolio or downsizing, we can help. Our team's experience in property management will ensure a smooth transition for both you and tenants. Our in-house leasing and maintenance teams provide resources that many other companies cannot.
We collect the rent from your tenant(s) and EFT it directly to the account of your choosing every month. Our system allows tenants to pay their rent electronically, if they choose. We also accept payments via credit card. This improves your collectability rate.
We handle the marketing and listing of your vacant apartments. Once a listing has been generated in our system, we offer the ability to push the listing out to nearly 60 websites and mobile apps. NGB also provides prospective tenants with the ability to schedule their own showing with our office at any time of the day. Prospective tenants have the ability to view our listings (in the evening, early morning, any time of day), and schedule their own showing by having the ability to view our showing calendar. This allows us to provide service to prospective tenants even when our office is closed.
Our company takes great in pride in our tenant screening process. We run background, credit, and eviction data for our applicants. We also verify income and speak with their references. If you as the owner wish to take part in this process you are welcomed to do so. Our office can provide you with any applicant information you need.
All property showings are handled by our company. One of our professional leasing specialists will provide access to the property for all prospective tenants. All prospective tenants are sent a text/email following their showing. Included is a brief survey. We want the individual to rate the price, apartment, and leasing specialist. This data allows for us to make price changes, etc. We also have the ability to report on our showing data.
Lease and tenant management
Our office handles all matters associated with enforcing the terms of the lease. We are the primary point of contact for all tenant inquiries and issues. Your tenants will no longer need to reach out directly to you.
Unit preparation between tenants
We complete move-in and move-out checklists with all tenants. We provide a list of items to be addressed and corrected between tenants and facilitate the resolution of these issues with you, the owner.
Emergency Response for Break-fixes
As the primary point of contact for tenants, we immediately respond to emergencies and ensure critical services are restored in a timely manner. We have an in-house maintenance team with 24/7 support and an emergency hotline.
Periodic Property Evaluations
We will periodically re-evaluate your property, including rental rates, and raise them in line with present market averages. Additionally, we will identify risks and provide our recommendations.
Period Property Inspections
We complete periodic inspections of your property and provide you with a report including photos and recommendations. This provides a proactive approach to the management of your property, rather than reactionary.
Monthly Financial and Work Log Reporting
In addition to providing you with monthly financial and work log reporting, we provide you with access to our online system so that you can run real-time reports.
We manage properties all over the Capital District. Call today for a free consultation.
We have been using NGB for nearly four years now. Isaiah and team have done a great job in managing and maintaining our property. Highly recommend.
NGB Property Management has been managing my rental house for five years. From the first interview/meeting with Isaiah, I felt confident that they were going to handle all aspects involved with renting and managing my property in my absence. During the last five years that I have received their services, they have meet and exceeded my expectations. All staff, including Isaiah are responsive and very professional, and communications from them are always timely, informative, and accommodating to both me as an landlord, and to my tenants. High recommendations for this company and their services.
Long time client of NGB here. If you are a property owner, do not hesitate to work with NGB to manage your properties. They are professional, detail oriented, and great at what they do. I'm lucky to have found NGB to manage my property and you should feel confident to reach out to them if you are looking for a management company. They are quick to respond to my requests, are proactive on repairs and maintenance, and they care about their tenants as well.
I have had NGB manage my property for the last 6 years when I moved out of state. We have had a great experience with them and will
continue to use their services as long as we have this property. We are half way across the country and don't have to worry about anything. It gives a great peace of mind knowing the property and everything with the tenants are well taken care of.
NGB has a great work environment and a fun helpful staff. After meeting everyone there, you will just know your property will be in good hands.
I turned to NGB after a relocation, when I was unable to sell my single family home after a market downturn. Despite the fact that I was living out of state when I first contacted them, they were able to manage all aspects of preparing the home to be a rental property. They handled marketing and setting up the lease, and keeping it occupied for two years. They helped me with routine maintenance, responding to tenant issues, and doing periodic inspections. Once the lease was through, they also helped prepare the property for getting back on the market. They did an amazing job and made an really rough situation go remarkably smoothly
As a previous employee, I can confidently say that the whole NGB team works extremely hard behind the scenes to please both clients and renters. This company became a part of my family and I couldn't be more grateful for Jerid and Isaiah's support! They have poured their hearts into creating an efficient and reputable property management company.
I have utilized NGB property management since 2014 for my single family home in Albany. I could not be more pleased with their professionalism and customer service. They conduct routine inspections and are always prompt in answering any questions or requests . I highly recommend them to anyone seeking any type of property management services.
They are very fair and responsive landlords, the best I've had to date. All maintenance requests are responded to and resolved quickly, a refreshing change from landlords we've had in the past. I would definitely recommend them.
Working with Isiah and Jerid has been a great experience. I was renting an apartment in 2011 and they took over managing the property. Even though I was only there for another month they came over and introduced themselves and made sure that everything was going alright. I moved out and then in 2013 I was looking at an apartment and they walked right up to me and still remembered my name and my daughter even though we hadn't known each other very long.
They have always taken care of anything I have ever needed. Small things like painting the walls and shoveling the driveway. They always take care of the lawn and planted the garden in the front of my current place now. Any issues are always resolved quickly and if not they will always get back to me with when the problem can be resolved. I have never had trouble reaching them and they have always shown me the highest level of service, respect, and always have time to help me. NGB does a great job maintaining their properties and they really care about the people that they work with and that rent from them.
I have been using Isaiah and Jerid's services for almost 2 years now and I can say with confidence that they are simply the most professional, thorough, and helpful business I have ever dealt with. They are proactive, insightful, and all ...MoreI have been using Isaiah and Jerid's services for almost 2 years now and I can say with confidence that they are simply the most professional, thorough, and helpful business I have ever dealt with. They are proactive, insightful, and all around fantastic partners. When I decided to purchase property, I was looking to be an INVESTOR; I wasn't looking for another PART TIME JOB. They take on the more difficult parts of property management for a very reasonable fee, which allows me to look for other property, focus on my career, and spend time with my family. My tenants also appreciate their responsiveness and reach-ability, as well as how easy it is to conduct business (pay rent, view documents, etc.) I guess it's just dumb luck that I found them, but I cannot imagine moving forward without their services.
I moved from Albany, NY, to Arizona in 2014. I was unable to sell my house in a reasonable amount of time so I turned to NGB Property Management to attempt to rent my property. The NGB team of Isaiah and Jerid had previously managed the ...MoreI moved from Albany, NY, to Arizona in 2014. I was unable to sell my house in a reasonable amount of time so I turned to NGB Property Management to attempt to rent my property. The NGB team of Isaiah and Jerid had previously managed the property of my girlfriend and I was very impressed with their professionalism, customer service, tenant quality, responsiveness to tenant concerns and timely rent collection process. NGB has made the landlord process, even from Arizona, effortless. NGB found me a verified, highly qualified tenant in a short period of time and even completed my ongoing basement renovation prior to the tenant move in. NGB has overseen several problems with the house, including a roof leak which damaged drywall inside the house. My occupation is facilities management and in my opinion NBG does a superlative job managing projects, responding to tenant requests and providing quality and reasonable contractors that preform timely repairs. NGB is a top-quality property management team and I highly recommend them if you are looking for property management.
I own several rental properties in the Albany Area and they are all run by NGB. Isaiah and Jerid are very responsive to my calls, have solutions to all property related problems, and provide great advice on issues with existing tenants. ...MoreI own several rental properties in the Albany Area and they are all run by NGB. Isaiah and Jerid are very responsive to my calls, have solutions to all property related problems, and provide great advice on issues with existing tenants. I think they do great job screening new tenants and fill any vacancies quickly.
I'm currently purchasing a new rental property that needs to be renovated and NGB has been very helpful in recommending vendors to me and will be doing some of the work themselves at a very reasonable price.
I couldn't be happier with the service they provide and will be contracting with them to manage all my future properties as well.
From a tenants perspective I know they like having a dedicated property managers that can resolve issues much faster than I can as someone who has a full-time job on top of being a landlord.
NGB Property Management has been a blessing and life savor to me; I am an out of state landlord. I contacted Isaiah and Jerid about a year ago and to be honest they were a little hesitant to take on what I had - a home that needed a lot of ...MoreNGB Property Management has been a blessing and life savor to me; I am an out of state landlord. I contacted Isaiah and Jerid about a year ago and to be honest they were a little hesitant to take on what I had - a home that needed a lot of cosmetic work and garbage removal. Thankfully they trusted me enough to take on the project, completely accomplished the work and filled the vacancy. They have managed the property ever since. I am very grateful for them and their staff. I would highly recommend their services to any landlords considering NGB for Property Management.
NGB has managed my rental property for 2yrs. As someone who lives out of state working with NGB has made owning a rental hassle free. They are very responsive and pro-active providing trustworthy and extremely helpful advise becoming a partner in ...MoreNGB has managed my rental property for 2yrs. As someone who lives out of state working with NGB has made owning a rental hassle free. They are very responsive and pro-active providing trustworthy and extremely helpful advise becoming a partner in my income property. I highly recommend NGB and have enjoyed working with them.
always very prompt and professional. Alyssa always gets things done so quickly was very apprehensive at first when they took over the building but they've been wonderful
NGB represents our small company that owns about 20 + rental units. These guys are great, response, professional and on top of their game. My brother and my partner used to take care of everything from repairs to showings to dealing with late ...MoreNGB represents our small company that owns about 20 + rental units. These guys are great, response, professional and on top of their game. My brother and my partner used to take care of everything from repairs to showings to dealing with late rent. Since we have handed over the keys to NGB man life as a income property owner is pretty great...the checks roll in and the stress has dissipated. In fact we are so happy with these guys we keep buying and renovating and keep passing over the keys to them to rent and maintain our properties. NGB has become something we need as part as our business plan now as it's just made it so much easier to expand and make more $!
I live out of state and have trusted NGB with the management of my house for nearly 2 years. Not only did they place a fantastic tenant, but they got me more rent per month than I expected! Jerid and Isaiah are also extremely responsive and have ...MoreI live out of state and have trusted NGB with the management of my house for nearly 2 years. Not only did they place a fantastic tenant, but they got me more rent per month than I expected! Jerid and Isaiah are also extremely responsive and have always provided me with fair pricing, and waited for my authorization before proceeding with any maintenance work.
I moved to california and decided to rent my property out. I found NGB based on some positive reviewed on google. I talked with Jerid over the phone, and had a very positive experience. And called couple of references he provided, and decided to have them manage my property. It has been over 6 month now, I am still happy, They are honest, efficient and respond to me in a timely manner. I would recommend them to others, no doubt.
Jerid and Isaiah at NGB are awesome! There are some critical characteristics for a good business partner -- knowledgeable, trustworthy, responsive -- these guys deliver across the board. Simply put, my properties are better managed now than when I managed them myself. Jerid and Isaiah go above and beyond with level of service and I would recommend them to anyone who is thinking about a property management company.Matt Ca year agoI own several rental properties in the Albany area and really didn't have the time to do the upkeep for all of them. I was calling vendors left and right to try to assist me and never got a straight answer. I needed one point of contact for all my vendor needs... NGB Property Management took over coordinating and running my rental properties for me. Now they deal with all the plumbers and contractors and it has been a load lifted from my shoulders. Thanks NGB, you guys are great!
These guys are great!! Me and my fiance were looking for a place FAST after our last property management company rented out another apartment we thougt we had. NGB Property Management found us a better apartment at and even better price. These guys are easy to talk to and always available. I dont know what we would have done without them!!
NGB Property Management has become my one-stop shop for real estate investments. I work and live in Manhattan and could not even think about purchasing a multi-unit property in NYC. However, the capital district in an around Albany has proven to present several attractive opportunities. With the help of NGB I can have my properties run as if I were right there to manage them myself. If you own investment properties and are sick of getting tenant phone calls at midnight or some other random hour, let these guys take care of the hassels for you.
A Google User
I used NGB Property Management to help find an apartment in the Albany area. The management owners were very professional. They worked with me to find a location that I was comfortable with and at a fair price. I love the fact that I can pay for my rent online. Thanks NGB :)
A Google User
Before finding out about NGB Property Management, I was looking for a fast turn around in the Albany area and ran into a lot of dead ends with phone messages that were left unanswered for apartments that were "for rent" When I called NGB, not only did somebody answer the phone, they also catered to my needs and worked with me finding a place that I probably wouldn't have found on my own. Thanks guys!